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Service Desk security access

Using Helpdesk Console 6.5 Supposedly workers can add new queries by modifying an existing query or creating your own SQL expressions. The Clone icon brings up the New Query page pre-populated with the...

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Service Desk license

I work at a school we have limited funds for IT expenses and I am trying to use the service desk to it's full potential we currently own 8 licenses and have about 20 workers in various areas of the...

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Problems with PXE configuration tool

Necesito una solución When using the configuration tool I get the following error: The PXE service has not connected with the DS service yet Possible Solutions:   Wait a moment and retry the operation...

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Altiris Disaster Recovery Tips (from Database failure) - NS, SWS, SD, WF, DS

Hey Everyone, we are testing out some disaster recovery scenarios based on a SQL database failure and I have tried to simulate how to reconnect all affected services as quickly as possible to the other...

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Virtual Workflow User Group Meeting - March 28, 2012

Ubicación:  Webcast Hora: Mie, 28 Marzo, 2012 - 14:00 - 15:30 EDTPlease join us for the official kickoff of the Virtual Workflow User Group on Wednesday, March 28 from 2:00 pm to 3:30 pm (Eastern).We...

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User Group Challenge VIII at Symantec Vision 2013

Ubicación:  Partner Expo | Symantec Vision Hora: Mar, 16 Abril, 2013 - 18:30 - 19:30 PDTVision is right around the corner, so it’s time to start getting ready for the 8th annual User Group Challenge....

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Symantec Endpoint Management 7.5 Launch Webcast - October 9

Ubicación:  WebEx Hora: Mie, 09 Octubre, 2013 - 11:30 - 12:30 EDTPlease join us for a special webcast on Wednesday, October 9 for the launch of Symantec Endpoint Management 7.5 solutions powered by...

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Schedule a Bomgar Presentation for Your Next User Group Meeting

Learn More About Bomgar! Twitter Card Style:  summary Are you looking for new content for your next user group meeting?In conjunction with the recent news about the expanded partnership between Bomgar...

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XVUE - pcAnywhere Replacement

XVUE® controls remote users on-demand, monitors remote systems and receives alerts when they need maintenance. XVUE® is a stand-alone product and has full integration with Symantec’s Altiris solutions...

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Webinar: IT Management Suite 8.1 and Ghost 3.2

Ubicación:  Webinar Hora: Mar, 16 Mayo, 2017 - 11:00 - 12:00 EDTSymantec IT Management Suite 8.1 and Ghost Solution Suite 3.2 are here! Please join us for a special webcast on Tuesday, May 16 to learn...

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Software Quick Deliveries - Not launching on some machines

Necesito una solución We are currently pushing out some new endpoint protection software, and in our student facing areas I am using Quick Delivery tasks to achieve this as I can control power on/off...

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IT Management Suite 8.5 and Ghost Solution Suite 3.3 - Launch Webcast

The recording of the Launch webcast for IT Management Suite 8.5 and Ghost Solution Suite 3.3 broadcast live from our Technical Workshop in Chicago is now available!Watch the...

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October 2018 Endpoint Management Technical Workshop - Slides and Videos

Last week, we officially launched IT Management Suite 8.5 and Ghost Solution Suite 3.3 at our Technical Workshop in Chicago! We kicked off the workshop with a Live Video Webcast followed by 2 days of...

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Quarantine Non-Compliant Endpoints using ITMS and SEP

One of the innovative new features in Symantec IT Management Suite 8.5 allows you to block endpoints from the network that have failed a compliance scan through direct integration with SEP to help...

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Automated Vulnerability Remediation Using ITMS and Control Compliance Suite...

Another powerful innovation introduced in IT Management Suite 8.5 is the ability to automate the remediation of vulnerabilities using Symantec Control Compliance Suite Vulnerability Manager (CCSVM) and...

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Modern UI Workspaces in Symantec IT Management Suite 8.5

Symantec IT Management Suite 8.5 introduces a new, modern UI for performing common daily tasks designed for simplicity and speed, allowing technicians with little or no experience to utilize the power...

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Ghost Solution Suite 3.3 - New Web Console

Ghost Solution Suite 3.3 has a new web-based console designed specifically for technicians with minimal experience. It complements the full console and is simple to use with built-in wizards for common...

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Setting Up and Using the New Software Portal in Symantec IT Management Suite

Symantec IT Management Suite features a revamped software portal providing an “app store like” user experience for requesting and installing software with little or no administrator involvement. The...

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Symantec IT Management Suite 8.5 Architecture Best Practices

Best practices for setting up your IT Management Suite architecture as covered in our Technical Workshop in Chicago.To learn more about this:Download the slidesWatch video of this sessionLearn more...

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Symantec IT Management Suite 8.5 Troubleshooting

Session from our Technical Workshop in Chicago discussing tips for troubleshooting with IT Management Suite.To learn more about this:Download the slidesWatch video of this session Learn more about IT...

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